China Order Management System – Full

The China Shipping and Ordering Service Management System provides a comprehensive and detailed solution to help businesses, organizations and individuals manage the process of providing ordering and shipping services from China to Vietnam efficiently and quickly. We provide systems towards the following goals:

Performance enhancement compared to the actual process
Simple and convenient
Saving human resources
Support better interaction with customers
Follow up the activities of employees in the organization
Support to summarize and make statistics of financial situation and debts
Minimize unnecessary waste costs

Actual process service providers are operating

For orders

For shipping orders

Realize the actual process into the software

- Manage employee information, secure customers & security
- Support customers to create orders quickly by manual method, import excel, extension
- Assign staff to handle specific orders, easily manage progress
- Support accounting for deposit and payment jobs accurately and quickly
- Manage the process of handling packages when returning to the warehouse as well as specific handling steps when there are additional costs
- Support shipping orders and manage the shipping process
- Support customers to pay for shipping orders
- Enables the creation of a rollback order from the original primary order or from the related return claim and has its own applicable tariff schedule
- The shipping fee depends on whether you choose to charge by weight or size
- Manage inspection complaints and detailed complaint handling plans, ensuring the interests of the company, business and customers
- Send alerts to administrators, staff of processing departments and customers when there is an order change or an expense is incurred to promptly update as well as provide a handling plan
- Manage and process anonymous bills of lading
- Statistics, order management, employee commissions (customer service staff, order staff) and detailed and accurate financial resources